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Questions? Comments? Enthusiastic praise? Whatever you want to tell or ask us, we’re all ears. Here’s how to reach us.

ATTENTION: Our Office Has Moved And We Have A New Fax Number!

The President’s Challenge has relocated its headquarters. The organization has moved to better serve the individuals, groups and schools who participate in or advocate for The President’s Challenge, as well as establish an enhanced working environment that is more conducive to collaboration and productivity. The new address for the President’s Challenge will be effective starting January 6th, 2014. For all correspondence, please send all mail and inquiries to the following address: The President’s Challenge 1185 W. 2nd Street, Bloomington, IN 47403-2160. If you have any questions regarding the move or the new address, please e-mail us at Please note our fax number is changing with our move. The new fax number is (888) 632-3197. Our toll free number remains the same, 1-800-258-8146

USPHS members needing assistance. Please see special contact info below.


1-800-258-8146 (toll free)

Monday through Friday, 8 a.m. to 5 p.m., U.S. Eastern Time


Platinum Awards and Information

Send us a message if you’re having problems claiming or receiving your Presidential Champion Platinum Award or find your name missing from the Platinum awards site. We want to make sure that you’re recognized for your effort and those 1 million points! Please send us an e-mail at

PALA Award and Information

Kids, teens, adults—tracking your progress toward the Presidential Active Lifestyle Award is a great way to help everyone commit to daily physical activity and making healthier food choices.Let us know if you need help with the PALA+ program. Please send any inquires about the PALA program to

Please note that the PALA program uses strict date, nutrition, and activity guidlines. If these guidlines are not followed completely, the system will require you to start over. Please do not get frustrated! You can use our paper log or you can send your log to the e-mail below with your information and username. We will get your award added. We understand this is an issue and we are working hard to solve this problem.

ALL MEMBERS OF THE USPHS or Comissioned officers needing help with your yearly status please send your name, username, and phone number directly to Danny Porter You will receive a response within 24 hours.

Customer Support Information

Customer support will assist you in understanding and deciding between challenges, awards, and resources. If you have any issue with an order we're here to help. Our door is always open! For any additional information e-mail us at

Technical Suppport Information

Please contact tech support if you are having trouble creating an account, tracking your progress, purchasing awards, or with any other feature of the website. Please e-mail us at

Advocate Infomation

Partner with us as an Advocate to increase participation in the President’s Challenge through your government, corporate, educational, non-profit, or scientific organization. For any additional information e-mail us at or visit our advocate area of the site Advocates

Organization Information

Be active and social at the same time! Organize your co-workers, community members, or family and friends into a group for fun and inspiration. Work together to earn the Presidential Active Lifestyle Award (PALA) or to become Presidential Champions. If you would like to start an organization please send your organization name, address, city, state, and zip. Please include the username of the person that is going to be the main administrator. You will be able to add additional administrators at a later date. You will receive a response with the next steps within 2 days. If you have already submitted a request, you will receive an e-mail within 24 hours.

For any additional information e-mail us at

Fitness Is Fun Newsletter and Information

Give us your feedback and story ideas for the President’s Challenge monthly Fitness Is Fun newsletter. We’re happy to provide any information you need about what we do here at the President’s Challenge. Please e-mail us at


The President’s Challenge
1185 W. 2nd Street
Bloomington, IN 47403-2160

New Fax

(888) 632-3197